Shipping policy

Shipping Policy

At Divine Diamond Inc., we are committed to delivering your order safely and on time.

Processing Time

Orders are typically processed and shipped within 1–3 business days after payment confirmation. Custom or special orders may take longer, and we will inform you of any expected delays.

Shipping Methods & Delivery Time

We offer secure shipping through trusted carriers such as FedEx, UPS, and Canada Post.
Delivery times vary based on location:

• Canada: 2–7 business days

• International: 5–12 business days (customs clearance may cause delays)

Shipping Fees

Shipping costs are calculated at checkout based on the delivery address and order size.
Free shipping may be offered on qualifying orders — check our homepage for current offers.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor the delivery status.

Shipping Insurance

All shipments are fully insured until delivered to your door. Please ensure someone is available to receive the package, as a signature may be required.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect or incomplete addresses.

Questions?

If you have any questions or need further assistance regarding your shipment, feel free to contact us at divinediamondinc@gmail.com. We're happy to help.